Customer Reviews and Testimonials

Compass Vehicle Services is rated Excellent on Trustpilot.  We pride ourselves on good old fashioned customer service and it shows in our reviews.  Please read these reviews and then get in touch to see how we can help you lease a car with bad credit.

Five Star Customer Service

See Our Excellent Customer Reviews
To the CVS team - thank you - you have always gone out of your way for me

“A long time ago when our business was new, we turned over lots of money and made a great margin. Then we realised we needed cars for our people to go see clients to help us make more money. But then the car dealerships and credit brokers said “no way, you are new, we won’t let you have car leases because even though you can pay, and can prove your income against contracts for the next two years, you are new, so NO”. What do we do, we thought, how do we get our team mobile so we can take more revenue????

Then we found CVS (through the interweb thingy). CVS looked at us and our proof of future income and said “we get you are new, we can see your income so far and your profit, and your contracts, so we know you can pay, have cars through us”. So we did … and that was some years ago.

And now, today, I just took delivery of my new car (a Range Rover by the way, not the first one either) from CVS. Do we need to use them, because now we are not new and we have accounts and returns, and can prove who we are, what we do, and what we get paid – we could go anywhere we want now, people come after us and say “we will beat the deal you get”.

But know this – we don’t NEED to go anywhere else, and we WON’T go anywhere else – WHY – it is really simple. CVS cared, and were human, and proper business people, who were down to earth, honest, and genuine, a truly great company to deal with, at every step, stage (and even when things have gone wrong, which in life they do). They stuck by us, and me, and they simply deserve the business now and in the future.

Please, do yourself a favour – call the team at CVS, be honest and they will do their utmost best to help you (and tell them Alex sent you if have read this!!!). You won’t regret it, and I promise – I don’t work for them, I am a real repeat customer, and if you want to contact me directly I will validate that with you. To the CVS team – thank you – you have always gone out of your way for me, and I really appreciate everything you have done. Dealing with you makes me smile, long may it continue.

Thanks for reading, now you know where to go for a car!”

Excellent Service

Excellent service can’t fault them in any way, highly recommended.


Great Car

Met with Graham and had a great time, all done and dusted in 15 minutes and filled the tank for me.

Lovely guy, great car, brilliant.


Thank you to Graham and Ben for all of your help getting me my car! I love it, the service has been phenomenal and very pleased to now be a customer of yours.

Hayley M

Absolutely fantastic Customer service and the quick turnaround in providing me with a much needed car along with great communication and updates on delivery.

Thank you so much for all your help.

Rachel A

Absolutely great experience with CVS.
Ben and Grahame both looked after me from my application through to collecting my car.
I was even picked up from the station.
Really appreciate it guys!
Love my new car!

Danny G

The service was extremely courteous and personally handled, straight forward with no automation. You dealt with named people, and CVS did exactly what it claimed, without the tension of awaiting credit reports. I would be struggling without a car now without having contacted CVS. I highly recommend it.


I have been using this company now for 4 years and they are amazing. If you are struggling to get car lease or finance this is the best place. They dont look at your credit they look at your income and outgoings. Can’t express enough how great this company is.


Amazing service both during application and after, the team are so helpful and ready to help with any enquiry, I previously had been with Audi, however, CVS are leaps ahead with customer service!!. I will be continuing to be a customer with CVS.

Mr Clark

Supportive Team

Very supportive team especially during such difficult times.
S Barnham

Excellent Service

Excellent service we have been with them for about 10 yrs.
Warren B

Great Service

Have hired from this company for 4 years. Great staff and great service.
Paul W

Top Class Service

Top class service from start to finish. Thank you so much!

Very Very Stress Free

Great service all round.  Very very stress free and smooth from initial interest right through to delivery of the vehicle. Always responded quickly to any query.  I had and explained everything really well.

Highly Recommended

I have just completed my 9th year with CVS i.e. 3rd car. The service provided by Graham and Ben has been second to none. The team have accommodated all my specification requests each time I have changed cars. Highly recommended.

Seamless and Quick

Ben and Graham at CVS are very helpful. Whole process was very seamless and quick. Car was delivered to my door. Kept informed the whole way, customer service continues to be brilliant and both Ben and Graham are genuinely lovely people. Thank you CVS

Service is Excellent

Excellent Service. From the moment I made contact with CVS, the team has always been helpful, efficient and approachable with any issue or query. After care service is excellent and I certainly feel like part of a special family. Highly recommend CVS
Trish H

What a service.. with a smile and delivered right to my front door. I was actually blown away by the personal touches and how fast I received my car. A massive thank you to Graham Who dealt with me from start to finish!

Miss Millar



Top class service from start to finish.

CVS sourced the vehicle I wanted at a price I could afford.

Thank you so much!


Brilliant! Brilliant service from the start and throughout. This company really values its customers and takes their circumstances into account rather than a computer says no situation. Would fully recommend them.

Andrew H

Well Recommended

Excellent service from start to finish. We have had 3 cars over 5 years and no issues at all. Well recommended.
Paul O

Fantastic Service

Fantastic service and on the whole very easy to deal with, would recommend.
Gareth J

Highly Recommended

Absolutely wonderful service from start to finish, process was easy and very quick. Highly recommended.

Highly Recommend

Perfect, very helpful would highly recommend.
Dog Walker

The most amazing team of people and cars are brilliant this will be my second car with them going threw tough personal issues they were amazing more like family than an car lease company that’s pretty amazing and would recomend to anyone who is going to treat the company with respect they give us as customers please check them out.


Have been very happy with service, great communication everyone is really professional and friendly. Application process was simple and received a quick decision, CVS were able to source a vehicle to my exact specification, very pleased and would recommend to others.


The CVS team has now supplied me with three vehicles and with each transaction I have experienced their consistently smooth, professional, friendly and high-quality service.   It is a refreshing pleasure to find a vehicle leasing company, or any service company, still adhering to such timeless standards.  I can strongly recommend CVS.

Devon C

Quick and Seamless

New to CVS. The leasing process was quick and seamless. No issues. Found all staff to be helpful and courteous. Would highly recommend.
David K

Fantastic and Very Helpful

Ben and Graham was fantastic and very helpful in tricky circumstances. Made the whole process very simple and Great to deal with.
Kevin H


Excellent, friendly and personal service. CVS treat you as a person and not just a number.
Roger B

Couldn't Be Happier

First time leasing with CVS and couldn’t be happier. Everyone so helpful and process quick and stress free. Highly recommend!
Vicki M

Really helpful friendly service. Can’t recommend them enough. Never had an issue with this company and I’ve used them for 6 years now. Will be taking on a new lease with them shortly.

Chris F

Cannot thank CVS for such a quick, helpful, service so professional. Went out of their way to find me a car when I thought there was no hope. Car is top quality and was delivered to me. Thank you.

Ms Dixon

I’ve had cars with CVS for 12 years. Their vehicles are always excellent and the team are always a pleasure to deal with. A fantastic company. Highly recommended.

Emma A

There’s a reason these guys have been around for so long. From my initial enquiry with Ben. The process had been nothing but exceptional.

This company are not just after money they are in it for the general satisfaction of providing you with the car of your dreams as well as an affordable monthly payment. Graham who I believe the business gets it’s five star brilliance from. One of the kindest genuine blokes I’ve ever met. Stay away from Instagram frauds and look no further than CVS I will be a long-standing customer with these for years to come. Thanks so much guys!

Mr C

The service I received from Ben and Graham was amazing. 

From start to finish the process was so easy and simple the quality of vehicles are excellent.  I will now be a customer of CVS for a very long time and my father in law is looking at getting a vehicle from CVS also.

Andy B

I have used CVS for quite a while now. I turned to them after financial difficulties and I needed to have a car through personal contract hire.

 They took me on and have never looked back. They even put up with me searching for my own car! Ben has been great, Jackie always friendly and Graham reliable and affable when delivering my last car and taking the other one away. CVS take a lot of worry away from me so I can concentrate on my own job.

David Turner

So far, I have been impressed with the exemplary service provided by CVS Ltd.

 Both Ben and Graham have been excellent in their customer service and communication towards me and the deliverance of my car which I enjoy driving. I would recommend CVS as they are approachable, friendly, professional and engaging, traits which are often hard to come by. Thank you CVS Ltd!